Immigration, Resident Procedures

Immigration Department Foreign Residents Joint Information Center
TEL: 0570-013904

(IP, PHS, from other country 03-5796-7112)
8:30 – 17:15, excluded weekends & holidays
Language: Japanese, English, Korean, Chinese, Spanish, etc

Female issues, worries, & domestic violence

Female Consultation Center
TEL: 0852-25-8071
Mon. – Fri. (Excluded public holidays) 8:30-17:00 The Female Consultation Center takes weekend calls
Japanese language

Female Consultation Center (Western Branch) (Asuterasu Female Consulting Room)
TEL: 0854-84-5661
Mon. – Fri. (Excluded public holidays) 8:30-17:00
Japanese language

Also Child Guidance Centers (Izumo, Hamada, Masuda, Oki) will help

Consultation on issues relating to children, including child abuse

Central Child Guidance Center
TEL: 0852-21-3168
Mon. – Fri. 8:30 – 17:15, excluded public holidays
Japanese language

Oki Guidance Office
TEL: 08512-2-9810
Mon.- Fri. 8:30 – 17:15, excluded public holidays
Japanese language

Izumo Guidance Center
TEL: 0853-21-0007
Mon. – Fri. 8:30 – 17:15, excl. public holidays
Japanese language

Hamada Guidance Center
TEL: 0855-28-3560
Mon. – Fri. 8:30 – 17:15, excluded public holidays
Japanese language

Masuda Guidance Center
TEL: 0856-22-0083
Mon. – Fri. 8:30 – 17:15, excl. public holidays
Japanese languge

Bullying

Shimane Prefecture Board of Education Bullying 110
TEL: 0120-874-371 / 0120-779-110
Mon. – Fri. 9:00 – 19:00 Weekend & holidays 10:00 – 17:00
Japanese language

Legal Trouble

Houterasu multiligual information service 
TEL: 0570-078377
Mon. – Fri. 9:00 – 17:00 (except special holidays)
Vietnamese, English, Portuguese, Spanish, Korean, Chinese

Work-Related Trouble

Shimane Labor Bureau Joint Employment Info Center
TEL: 0852-20-7009
Exclude: public holidays 8:30 – 17:15
Japanese language

Ministry of Health, Labor and Welfare Consultation Dial for Foreign Workers

TEL: 0570-001701 (英語English )
Monday – Friday 10: 00-15: 00 (excluding 12: 00-13: 00)
TEL: 0570-001702 (中国語Chinese )
Monday – Friday 10: 00-15: 00 (excluding 12: 00-13: 00)
TEL: 0570-001703 (（ポルトガル語Portuguese)
Monday – Friday 10: 00-15: 00 (excluding 12: 00-13: 00)
TEL: 0570-001704 (（スペイン語Spanish )
Tuesday, Thursday, Fri 10: 00-15: 00 (excluding 12: 00-13: 00)
TEL: 0570-001705 (（タガログ語Tagalog )
Tuesday, Wednesday, 10: 00-15: 00 (excluding 12: 00-13: 00)
For date and time corresponding to each language, you can check it to this  website

Various daily life problems

Yorizoi Hotline
TEL: 0120-279-338
Corresponding open timeplease check  the website website
Language: Japanese, English, Chinese, Korean, Tagalog, Thai, Spanish, Portuguese, Vietnamese and Nepali

Shimane Life Line
TEL: 0852-26-7575
Mon. – Fri. 9:00 – 22:00, Sat.9:00-Sun.22:00 (no holiday)
Japanese language

Tokyo English Life Line
TEL: 03-5774-0992
Every Day 9:00-23:00
English

Yokohama Telephone of Life Foreign Language Consultattion (LAL)
Free dial: 0120-66-2477 (Spanish)
TEL: 045-336-2477 (Spanish)
Wednesday 10:00-21:00 / Friday 19:00 – 21:00 / Saturday 12:00 – 21:00

Free dial: 0120-66-2488 (Portugues)
TEL: 045-336-2488 (Portuguese)
Wednesday 10:00-21:00 / Friday 19:00-21:00 / Saturday 12:00 – 21:00

Crime prevention or damage

Police Consultation for Foreign Residents in Difficulty
TEL: 03-3503-8484
Exclude: weekends & public holidays 8:30 – 17:00
Language: Japanese, English, Chinese (Others by appt.)

Police Consultation Center
TEL: #9110
All-year, 24 hours
Japanese language

Medical issues

AMDA International Medical Information Center
TEL: 06-4395-0555
Mon. – Fri. 9:00 – 17:00 (English, Spanish)
Please confirm in advance by phone or on the website (Chinese, Portuguese languages)