Consumer life consultation for foreigners

With the cooperation of Shimane Prefecture Consumer Center, you can get advice on consumer life matters.
Your privacy will be protected. Please feel free and don’t hesitate to consult with us.

* By using the  One Stop Center , we can provide support  in 24 languages.

Examples of consultations

  • Communication service contract  that was said to have no equipment or device fee
  • Trouble regarding the purchase of a used car
  • Charges or billing for services that you did not remember using, etc.

Location

Shimane International Center
TEL: 070-3774-9329
Weekdays 9:00 to 17:00 (excluding holidays and year-end and New Year holidays)